True Textiles Weaves Birst Business Analytics into Key Production Processes


Overview: True Textiles is the world’s leading manufacturer of proprietary and open-line commercial textiles. For nearly a decade, True Textiles created sales reports using a traditional, on-premise business intelligence solution.

Problem: While the legacy solution helped to combine the company’s disparate data sources, it was difficult to use and had limited functionality. Moreover, its costly licensing model made expansion prohibitively expensive, so IT had to run reports for the rest of the organization in a cumbersome process that reduced employee productivity and slowed decision-making. The company decided it needed an easy-to-use, self-service BI solution.

Key Selection Criteria: True Textiles identified four key criteria in its decision process: 1) Affordability, 2) Ready-to-distribute, pixel-perfect reporting, 3) Self-service analytics, easy-to-use dashboards, and 4) Real-time access to information.

Birst Results: After evaluating numerous options, True Textiles selected Birst’s BI platform and experienced numerous benefits, including: 1) improved production quality, time and efficiency, 2) increased customer service and satisfaction, and 3) enabled the sales team to make faster, more-informed decisions.

Birst - True Textiles Supply Chain Case Study

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We considered a number of options, including PivotLink and QlikView, and discovered that Birst offered the most extensive and complete functionality, at the lowest cost. Birst’s affordability is making it possible for us to deploy Birst wherever it’s needed, so that our users gain immediate business insight that leads to more informed, faster decisions.
— Rick Cowan,
CIO, True Textiles

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