Tag: machine learning

What AI Means to a Retailer Dedicated to Customer Experience

Retailers are focused more than ever on quickly adjusting to changing customer preferences and demand. Specialty’s Café and Bakery is a great example of a retailer that is using data to drive decisions related to product development and selection, inventories, staffing, and more to attract and keep customers.

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Will AI Increase the Reach of BI and Analytics?

The business intelligence (BI) assembly line is broken, with adoption or utilization rates of only 30 percent in a typical organization, according to Gartner[1]. These adoption rates include all the users of the BI system – administrators who manage the system, analysts who build reports, and business users who consume reports for better decision making. This underutilization ignores employees outside the BI system who could be using valuable data to make better decisions. No one can argue that business performance and innovation are negatively impacted when data assets are not fully leveraged for decision making.

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Making decisions with data – finding a practical role for Machine Learning

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Machine Learning has gone from a niche area of technology to being the savior of companies across multiple industries. Others see it as a technology that is overhyped and doesn’t deliver. Indeed, the Gartner Hype Cycle for Emerging Technologies has Machine Learning, or ML, at the Peak of Inflated Expectations. This is where technologies end up when there are huge amounts of attention and marketing exuberance on display but not necessarily the results to show adoption.

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