Category: Customer

Thirdware Manufacturing Analytics – Built on the Birst Platform (VIDEO)

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Executives in manufacturing organizations are constantly seeking to get insights into the performance of their business functions – like inventory, production costs, manufacturing quality, resource efficiencies, etc. This is becoming increasingly difficult due to numerous point applications that are used across the enterprise.

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5 Secrets of Customer Retention Marketing

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Retention Marketing has become one of the most strategic marketing initiatives in the past few years. After all, it is 81% less expensive to upsell to an existing customer than it is to acquire a new one. In addition, customer retention deepens the relationship between the vendors and their clients and creates larger customer life time value in return.

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How Soon is Now?

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Does this sound familiar? Your intuition tells you an investment in analytics is likely due. You’re a growing SaaS business with an amazing solution and looking to optimize your company for long-term growth and success.  And, while you have a talented team of analysts who perform gold medal-worthy gymnastics with Excel to keep your executive staff updated on the health of your business, you can’t seem to prioritize an analytics project over investing, say, in a Configure-Price-Quote tool for your sales team or an incentive compensation management system.

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