Resolve issues quickly

24x7 support, tutorials, and FAQ’s

Our customer support personnel are experts in the Birst platform and provide personalized attention to ensure you get the answers you need when you need them.

  • 24x7 Support

    Technical assistance is available 24 hours a day, 7 days a week. Live Birst support experts are available from 5am – 5pm Pacific Standard Time.

  • Support Portal

    Get answers directly from the Birst support portal—a knowledge base of FAQ’s, answers to most commonly asked questions and best practices.

  • Free Tutorials and How-to’s

    Step-by-step introductions are available to help you get started with Birst. You can use a sample data set and follow the instructions to learn how to load, publish, and analyze data in Birst.